Wisconsin Frequently Asked Questions (FAQ)
Answers to our top questions are provided below:
How do I...
- Private Security Permit (Guard Card) Application Process
- Create an account and enroll in a guard card course?
- Update my email address, mailing address, name, and other information in the STC Online LMS?
- I forgot my password!
- Select a course from the catalog?
- Start an Online Course
- When does my course expire?
- Advance the videos?
I need help!
General Questions
- Where are my certificate of completion and paperwork?
- What are the minimum requirements to become an unarmed security guard?
- What is your refund policy?
- How Long Do Credit Card Refunds Take?
- Why do I see a charge for a declined transaction?
- Why was my transaction declined?
- Guard Card Application Disqualifiers, Convictions, and Appeal Process.
Information provided on this site is educational. It is not legal advice. Training does not guarantee licensing or employment.